Description

Overview

Under the direction of the Director of Water Systems Infrastructure, the Assistant Director of Infrastructure oversees approximately 270 full-time employees responsible for the operation and maintenance of the City’s water distribution and wastewater collection systems. This includes managing 3,200 miles of water distribution piping and service lines, 35,000 valves, 12,000 fire hydrants, 105,000 water meters, 2,500 miles of wastewater lines, and 20,000 manholes.

The Assistant Director is responsible for developing, promoting, and implementing strategic initiatives that ensure the efficient and effective operation of these systems. Utilizing available resources and innovative practices, this role focuses on key operational areas such as safety, customer service, capital projects, system design, construction, emergency response, preventative maintenance, restoration, fleet operations, procurement, inventory control, asset management, advanced metering infrastructure (AMI), and condition assessment.

Additionally, the Assistant Director serves as a key liaison, engaging and communicating with internal departments, external stakeholders, and the public to shape departmental policies, update construction standards, support capital improvement planning, and resolve operational challenges.

Responsibilities

Manage and oversee all daily maintenance and operational activities related to water distribution and wastewater collection systems

Ensure all activities are performed in a cost-effective manner and in compliance with state and federal regulations

Establish parameters and provide guidance for the asset management program, ensuring all work meets departmental standards

Evaluate and modify current operational protocols to achieve the highest levels of efficiency and effectiveness

Professionally represent the City in interactions with City officials, employees, private developers, contractors, consultants, and the general public

Ensure contractors install and maintain public awareness and notification devices in compliance with City, State, and Federal regulations

Meet daily with the Director of Water Systems Infrastructure and Water/Wastewater operations staff to support effective top-down communication strategies

Oversee field maintenance of water and wastewater lines, ensuring detailed inspection reports are completed to certify compliance with City standards

Monitor all active projects, providing recommendations for corrective actions and exercising authority to immediately halt work if conditions are deemed unsafe

Ensure all Capital Improvement Program (CIP) projects remain on schedule and within budget in accordance with contract requirements

Provide guidance and recommendations for future CIP budgets and construction projects based on operational needs and performance assessments

Supervise division personnel, ensuring effective implementation of departmental policies and procedures

Communicate new procedures and policy changes to staff in a timely and clear manner

Conduct selection interviews, evaluate employee performance, and administer disciplinary actions as necessary

Assist in preparing work assignment schedules, providing direction on project deadlines, quality standards, and operational methods

Oversee all day-to-day operations of the Water System Infrastructure Department to ensure efficiency and alignment with departmental goals

Plan, implement, and oversee the department’s annual budget and related initiatives, ensuring alignment with operational goals

Collaborate with executive leadership to develop a strategic and fiscally responsible budget that meets departmental needs and customer expectations

Ensure timely procurement of contracts and agreements, in compliance with current City policies and procedures

Evaluate the department’s contractual needs and balance them against budget constraints to ensure maintenance and repairs are addressed promptly and efficiently

May be asked to perform other duties as assigned.

Requirements

Qualifications

Bachelor’s degree from an accredited college or university

Seven (7) years of experience

Licenses and Certifications

Required

A valid driver's license is required; successful out-of-state candidates must be able to obtain a valid Texas driver's license within 90 days of hire

Preferred

Professional Engineering License (P.E.)

TCEQ Class C Operator License

Employment Testing

Employment is contingent on passing any post-offer pre-employment screening as listed below:

Criminal Background Check: Yes

Motor Vehicle Record Check: Yes

Drug Screening: Yes

Physical Exam: Yes