Description
GENERAL DESCRIPTION OF POSITION:
The Manager of Technology Infrastructure leads the Technical Operations Team and ensures the success of that team’s mission: to provide a secure and reliable infrastructure that meets the needs of Pacific University students, employees and guests. Infrastructure under the scope of this team includes servers, file storage, backups and disaster recovery, telecommunications, wired and wireless networks, printing, identity management, data system integrations, firewalls, VPN, anti-malware, and related cloud services. This position is an essential member of the UIS leadership team which manages the university’s IT project portfolio and guides strategic IT decisions.
This position gives the option to work-from-home at some times, but the Manager of Technology Infrastructure is required to regularly come to and work at Pacific University locations, and to be able to come to campus at short notice in response to unplanned high-urgency situations.
For full position description and application, please navigate to the Application URL provided below.
https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=240474&clientkey=ABFDAFED645B6920CFDB8559C078F8A5
Requirements
EDUCATION AND/OR EXPERIENCE:
Bachelor’s degree required. Master’s degree preferred.
Minimum of 1 years’ experience managing an IT team.
Minimum of 5 years’ experience in a position with responsibility for technology infrastructure.
Substantial exposure to project management, change management, budgeting, process improvement, vendor relationship management, system and cloud services administration, and IT policies is required. Project management certification preferred.
Demonstrated organizational, leadership, analytical, negotiation and creative problem solving skills.
Demonstrated ability to apply IT in solving business problems.
REQUIRED KNOWLEDGE, SKILLS, ABILITIES & BEHAVIORS:
Exceptional interpersonal, verbal and written communication skills.
Understanding and technical knowledge of current network and data center software, hardware, protocols, and standards.
Ability to independently prioritize multiple projects and tasks in a challenging environment.
Ability to provide the highest level of customer service and work collaboratively with a variety of key stakeholders and leaders.
