Description

Key Responsibilities

• Design, implement, and operate production-grade infrastructure for real-time payment platforms, ensuring high availability, low latency, and strong reliability aligned to SLAs.
• Build and maintain automated provisioning and deployment pipelines (CI/CD), enabling repeatable releases and safe upgrades without business disruption.
• Implement and continuously improve platform resiliency (capacity planning, failover/DR strategies, zero-downtime patterns, runbooks, and operational readiness).
• Establish and evolve observability standards (metrics, logs, traces, dashboards, alerting) to reduce MTTR and improve platform hygiene.
• Support containerized workloads and orchestration platforms (e.g., Docker/Kubernetes), including configuration, scaling, networking, and security hardening.
• Partner with development teams to translate business and non-functional requirements (e.g., throughput, settlement windows, reconciliation, fraud controls, regulatory constraints) into infrastructure designs.
• Drive technical execution across environments (dev/test/stage/prod), including test environment creation, data/config management, and release coordination.
• Ensure compliance with security reviews, risk assessments, and technology lifecycle management standards; proactively identify hidden risks and remediate.
• Collaborate with global teams, providing technical leadership and coordinating multiple initiatives across team members.

Required Qualifications

• 3-5+ years of hands-on experience as an Software Engineer / DevOps / Platform Engineer / SRE in enterprise environments.
• Strong experience with agile methodologies and end-to-end delivery, including operational ownership.
• Proven track record supporting high-throughput, mission-critical platforms with low error rates and demanding uptime requirements.
• Solid knowledge of:
  • Docker and Kubernetes
  • Microservices / SOA and RESTful integrations
  • Messaging/streaming technologies such as Kafka and/or RabbitMQ
  • Source control (e.g., Git)
  • UNIX/Linux fundamentals and shell scripting
  • CI/CD tooling such as Jenkins
  • Observability / log management (e.g., Splunk, Grafana)
  • Database technologies (SQL and/or NoSQL concepts, performance and reliability considerations)
• Fluent English (written and verbal).
• Financial services domain knowledge, ideally in payments.

Preferred Qualifications (Nice to Have)

• Experience with PIX ecosystem concepts (real-time payments, participant connectivity, high-availability requirements, reconciliation/settlement considerations).
• Cloud experience: AWS and/or Cloud Foundry.
• Familiarity with JVM-based ecosystems (e.g., Spring Boot / Spring Batch) from an infrastructure/platform enablement perspective.
• Scripting/automation using Groovy or similar languages.

Personal Attributes

• Strong sense of ownership, accountability, and operational excellence in a mission-critical environment.
• Analytical problem-solver who challenges assumptions and drives continuous improvement.
• Excellent communication and collaboration skills across engineering, operations, and non-technical stakeholders.
• Comfortable operating under pressure and leading incident response and post-incident improvements.

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.