Description

Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area?

As the Client Ops Associate I in Billing Operations Data Management, you are responsible in processing and complete assigned set of feeds within expected SLA.

Job Responsibilities

• Process and complete assigned set of feeds within expected SLA
• Ensure proper coordination amongst Billing functions to get invoices produced and delivered within SLA
• Escalate timely and work closely with your manager for anything that may result to an escalation or anything that is foreseen to result as one. This is to ensure that appropriate controls and stakeholder management take place as the issue progresses through resolution.
• Participate or lead process improvement initiatives aimed to reduce manual process or for improvement of client experience
• Partner effectively with Risk Management to ensure adequate risk mitigation strategies are in place and followed
• Assist your manager for any BAU-related metrics reporting

Required qualifications, skills and capabilities

• 4+ years of finance operations and reconciliations experience
• Knowledge and background in Securities Services
• Able to prioritize and respond to changing work patterns.
• Demonstrate analytical and problem-solving abilities while possessing a mindset of accuracy and attention to detail.
• Embraces corporate change and possesses a flexible approach to work.
• Ability to understand end-to-end process and associated details
• Must be fluent in English language: Verbal, written, and conversational

Preferred qualifications, skills and capabilities

• Experience in Billing Operations would be considered a plus.

Shift Schedule: 9am-6pm PHT but may rotate as needed

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.