Description

We're driven by curiosity, passion, optimism, and the belief that everybody can grow.
As a Data Science Senior Associate within Card Data & Analytics, you will deliver analytical insights for cobrand credit card partnerships, shaping strategies for acquisition, engagement, spend activation, retention, and attrition. Your work influences partnership strategies, cardholder value, rewards optimization, and customer experience, with high visibility to senior stakeholders.

Job Responsibilities:

• Execute analytics to drive Card portfolio strategy and performance
• Develop innovative solutions for acquisition, activation, spend, retention, and attrition
• Consult on experimental design and strategy with partners and internal teams
• Present findings and actionable recommendations to senior management
• Maintain rigorous controls for data accuracy and compliance
• Apply advanced tools and models, including Gen AI and segmentation frameworks
• Collaborate with marketing, product, and Data & Analytics teams
• Optimize rewards and cardholder value propositions
• Influence customer experience enhancements
• Prepare partner reporting and performance insights
• Support cobrand partnership strategies

Required qualifications, skills and capabilities

• Bachelor's in quantitative field and 3+ years analytics experience, or advanced degree and 2+ years
• Exceptional analytical, quantitative, problem-solving, and communication skills
• Intellectual curiosity for business problem-solving
• Leadership and collaboration abilities
• Proficiency in statistical software (Python, R, SAS) and data querying languages (SQL)
• Familiarity with GenAI and prompt engineering basics
• Experience with modern analytics tools (SAS, SQL, Hive, Hadoop, Spark, Python, Tableau, Alteryx)
• Ability to convey complex information to technical and non-technical audiences

Preferred qualifications, skills and capabilities

• 3+ years credit card experience preferred

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

\n Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.\n
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\n The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.\n