Description

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Position Summary

CVS Health's Analytics & Behavior Change (A&BC) is an organization working to solve some of the most challenging problems at the intersection of technology and healthcare. A&BC leverages advanced analytics, machine learning, modeling, and a hypothesis-driven approaches to transform data into actionable, customer-centric insights to drive growth, improve health outcomes and access to health care across all our businesses in CVS Health. Our teams build next generation data and machine learning platforms and software products that help power CVS Health to make healthier happen for 100+ million customers.

The A&BC organization is looking to grow its Product function. Join us as we embark on an exciting journey to drive a transformational shift in how CVS Health leverages technology and analytics to become the leader in healthcare in the U.S.

As a Senior Product Manager within A&BC, you will be responsible for leading the development and launch of AI and advanced analytic powered capabilities and applications for internal users. This role will support the Health Care Delivery Analytics team, building AI‑ and advanced analytics‑powered products that enable data‑driven decision‑making across care delivery settings (e.g., clinics, providers, operations, and care teams). These products will focus on improving clinical operations, access, quality, capacity, and efficiency through scalable, production‑ready AI solutions. This role requires a strong understanding of product management, data analytics, software applications, and business strategy. The ideal candidate will work effectively with cross-functional teams to bring analytics-focused products to production and scale. Additionally, as a Product Manager, you will support the dissemination of best practices (design thinking, agile methodologies and more) to support A&BC in its product transformation.

Responsibilities:

• Manage a diverse set of senior stakeholders across analytics, engineering, Health Care Delivery, and operations to align on priorities, goals, and roadmap decisions for AI‑enabled healthcare delivery products

• Conduct user research, usability testing, and SME interviews and cross functional stakeholder alignment to align on business needs and requirement

• Collaborate with designers to create UX flows, wireframes and designs

• Develop user stories, acceptance criteria, and detailed product specifications to communicate feature requirements to data science, engineering and stakeholder teams

• Support engineering and data science teams to implement features by clarifying requirements, facilitating squad ceremonies, and helping technical team members to understand users and business needs

• Manage product backlog, facilitate problem solving, scoping, and prioritization across teams

• Run day-to-day planning and ceremonies, and champion Agile practices

• Clarify and coordinate dependencies with other teams and stakeholders

• Define, monitor and analyze product performance metrics, identifying opportunities for improvement and optimization

• Support business case for AI and analytics investments in Health Care Delivery, including value sizing, impact measurement, and trade‑off discussions• Partner with end-users, stakeholders, and leadership to continuously evolve the product roadmap

• Demonstrate and support dissemination of best practices for product ways of working and champion change management

Required Qualifications

• 5+ years' experience in Product Management or Technical Product Management role

• 3+ years' experience working cross-functionally with Data Science and/or Engineering teams

• 3+ years' experience working with SMEs to uncover nuances in ambiguous system processes, preferably in healthcare or operational settings

• 3+ years' experience with stakeholder management

• 3+ years' experience working with Agile methodologies and software

• 3+ years' demonstrated ability to drive outcomes in complex environment

• 2+ years' experience building workflow and decision support capabilities that leverage AI, ML or other advanced analytics

Preferred Qualifications

• Strong verbal and written communication skills

• Self-starter interested in leveraging new AI tools and new technology to improve productivity

• Excellence in prioritization and aligning senior stakeholders on an unified vision

• Experience with healthcare operations (e.g., payor, provider), healthcare technology, or enterprise workflow efficiency tools in non-healthcare domains

• Experience with user adoption strategies and change management for frontline operations teams

• Strong Excel/SQL/analytics capability

• Proven track record of managing all aspects of a successful product throughout its lifecycle, especially in taking a product from concept through launch

• The ideal candidate should be passionate about improving healthcare delivery through data, analytics, and AI, and for contributing to transformational change across the healthcare system

Education

• Bachelor's degree in Computer Science, Engineering, Data Science, Analytics, Mathematics, Physics, Applied Sciences, Economics or a related quantitative field

• Master's degree or MBA preferred

Pay Range

The typical pay range for this role is:

$142,140.00 - $284,280.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 08/31/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.